Kok loon Gan
24 Oct, 2026
Overall the services are great.
Transtar Express Xtras Bus Reviews
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Transtar Express Xtras Bus Reviews
View each and every review and rating on a particular bus operator in Malaysia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Transtar Express Xtras’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Transtar Express Xtras such as the amenities provided, driving etiquette, rest stops, etc. Search for Transtar Express Xtras reviews before booking a bus ticket online online.
How do I submit a review on Transtar Express Xtras?
redBus follows the motto of always finding ways to improve every customers' travel experience with Transtar Express Xtras. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Transtar Express Xtras.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Transtar Express Xtras. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
Check Transtar Express Xtras Reviews on redBus Malaysia
Before booking your Transtar Express Xtras bus ticket, check out the passenger reviews on redBus. These ratings and comments from passengers provide valuable insights into the quality of services provided during the bus journey. Bus reviews will help you make an informed decision and ensure a comfortable journey for your next bus trip. Check Transtar Express Xtras bus reviews on redBus.
Transtar Express Xtras Bus Routes & Timings
FAQs
How can I leave a review of the company Transtar Express Xtras?
In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Transtar Express Xtras and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
I have bought my ticket in redBus in Transtar Express Xtras and I have already made my trip, how can I publish my review?
The process is very simple. After making your trip, you'll receive an email to leave a review of the company Transtar Express Xtras. Just refresh your inbox, open the mail and fill it up.
What services does the company Transtar Express Xtras offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Transtar Express Xtras.
How much is the weight of luggage I am allowed to carry in Transtar Express Xtras?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company Transtar Express Xtras in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Malaysia?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Malaysia by dialing +60330992524 or by sending an email to support@redbus.my
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Customer Reviews
3.72
298
What customers are saying
Loved by travelers
Seat comfort (507)
Vehicle Condition (469)
Cleanliness (469)
Driving (421)
Staff behavior (381)
Punctuality (351)
Could be better
Switching Buses (343)
Punctuality (263)
Multiple stops (121)
Vehicle Condition (117)
Reviews
Chek Seng Chan
27 Oct, 2026
The driver traveled at an exceptionally slow speed on the highway, causing numerous other coaches to overtake us, which delayed our arrival into KL traffic and stretched the total journey to 7 hours instead of the usual 5. While I appreciate that passenger safety is paramount, this overly conservative pace led to a substantial 2 hour delay, and I hope management reviews driver pacing to better balance road safety with reasonable punctuality.
BOK KEE LIM
26 Oct, 2026
Excellent coach service with helpful Singapore staff, friendly drivers, and an attentive, professional coach steward. I was pleasantly surprised to experience such a high level of service on a land coach journey. Definitely a 5-star experience.
Bee Ling Yeo
21 Oct, 2026
The bus was uncomfortably hot throughout the journey.
Iffat Abdullah
22 Oct, 2026
Very good service & safely drove...
chong siew yong
14 Oct, 2026
Transtar Solitaire claims to be a luxury bus service, but the actual experience was a complete disappointment. We were forced to transfer twice to standard, ordinary buses, and we wasted time waiting an extra 20 minutes for a delayed bus. To make matters worse, the complimentary meal provided was terrible. I will definitely never ride with them again.
soo hong ng
12 Oct, 2026
Comfortable ride, chair w massager and USB charger available, new and clean.
Kin Ho Peter Lau
14 Oct, 2026
Vehicle condition - No head phone to provide, PA System too loud, cannot hear clear message Switching Bus - OK Punctuality - OK Staff behaviour - Staff very good and helpful Seat comfort - Good Driving - Stable Cleanliness - Very good Multiple stops - OK
BASEER AHMED
13 Oct, 2026
Toilet was not clean, which affected the overall travel experience.
AMMAR KHAN
13 Oct, 2026
shuttle bus before malaysia not informed beforehand. the bus was also not clean. no 3pin plug and all usb-c plugs not working. very poor experience for an $80 bus seat when most buses are like $30
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