redBus follows the motto of always finding ways to improve every customers' travel experience with Cosmic Express. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Cosmic Express.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Cosmic Express. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
Route | First Bus | Last Bus | |
---|---|---|---|
Pengkalan hulu to Kuala Lumpur | 09:15 | 23:15 | BOOK NOW |
Kuantan to Jitra | 13:00 | 21:00 | BOOK NOW |
Kuantan to Kangar | 13:00 | 21:00 | BOOK NOW |
Kajang to Alor setar | 08:00 | 23:30 | BOOK NOW |
Kuala Lumpur to Kuala Nerang | 10:45 | 23:30 | BOOK NOW |