Alexander
30 Jun, 2026
Safe driver....but came about 10mins late but thats still quite okay.
Aerobus Bus Reviews
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Aerobus Bus Reviews
View each and every review and rating on a particular bus operator in Malaysia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Aerobus’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Aerobus such as the amenities provided, driving etiquette, rest stops, etc. Search for Aerobus reviews before booking a bus online online.
How do I submit a review on Aerobus?
redBus follows the motto of always finding ways to improve every customers' travel experience with Aerobus. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Aerobus.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Aerobus. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
Check Aerobus Reviews on redBus Malaysia
Before booking your Aerobus bus ticket, check out the passenger reviews on redBus. These ratings and comments from passengers provide valuable insights into the quality of services provided during the bus journey. Bus reviews will help you make an informed decision and ensure a comfortable journey for your next bus trip. Check Aerobus bus reviews on redBus.
Aerobus Bus Routes & Timings
FAQs
How can I leave a review of the company Aerobus?
In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Aerobus and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
I have bought my ticket in redBus in Aerobus and I have already made my trip, how can I publish my review?
The process is very simple. After making your trip, you'll receive an email to leave a review of the company Aerobus. Just refresh your inbox, open the mail and fill it up.
What services does the company Aerobus offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Aerobus.
How much is the weight of luggage I am allowed to carry in Aerobus?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company Aerobus in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Malaysia?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Malaysia by dialing +60330992524 or by sending an email to support@redbus.my
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Customer Reviews
4.43
11429
What customers are saying
Loved by travelers
Punctuality (5732)
Seat comfort (5365)
Driving (5218)
Vehicle Condition (5181)
Cleanliness (4950)
Staff behavior (3922)
Could be better
Punctuality (1155)
Staff behavior (725)
Vehicle Condition (678)
Seat comfort (626)
Reviews
NUR SELYANI BINTI MOHD HARIS
29 Jun, 2026
bus delay almost satu jam, and tak ada any info. nasib baik tergerak hati tanya staff sendiri, kalau tak mungkin dah kena tinggal lepas kena sidai lama macam tu.
Ker Jia Hui
30 Jun, 2026
Overall is good
Mohd Ziqri Bin Adman
29 Jun, 2026
Sangat Yang Bagus
Nur Danisha Fatini
17 Jun, 2026
Sampai awal, usb tempat cas function n pemandu pun baik😄
Maria Evelyn Wijaya
29 Jun, 2026
Bus is so nice use scania so comfort dan powerfull bus. Driver also good
Marzuki Mohamed
29 Jun, 2026
The Indian driver was very punctual, he arrived at TBS even before our departure time which is 15mins early, and departed exactly at 10:01AM. He also remind us the rule, and to tell him if any of us need to stop for toilet emergency, always head counted in case if there were any missing passengers, and updated us the ETA.
WAH CHAI ANN
28 Jun, 2026
1. Delayed for more than half an hour. 2. Although the driver had a hands-free headset, but he talked on the phone for more than an hour.
Claudia
29 Jun, 2026
The bus got delayed for 2 hours & I supposed to be in the double decker bus as per the ticket that I purchased but instead the one arrived was the normal bus. So dissapointed
Suci Larasati
28 Jun, 2026
Bus late for 2 hours. No explanation no apology. When I asked to stop for toilet break driver was not happy. Finally he stopped after 1 hour but grumpy.
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