Aerobus Bus Reviews

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Aerobus Bus Reviews

Aerobus Bus Reviews

About Aerobus

Aerobus started its services in 2007 and built its reputation in the conveyance sector in just a couple of years. By 2009, they already had 20 buses and provided 42 trips daily from Kuala Lumpur & LCCT. Today, they have grown their fleet size and increased the number of routes covered each day. All their buses are equipped with modern safety systems and comply with the regulations laid by the Land Public Transport Agency (APAD), which is affiliated to the Ministry of Transport.

Aerobus provides bus services in many different Malaysian cities like Puchong, Petaling Jaya, Subang Jaya, Genting Highlands, Kuala Lumpur, etc.


The significance of ratings and reviews

Ratings and reviews highlight the travel experiences of previous customers. You can get to know about the quality of services offered by any bus operator via the ratings & reviews on redBus. The top-rated bus operators tend to provide all the facilities that they promise, including well-mannered staff members. One should make a habit of reading the reviews before booking a ticket with redBus.

Aerobus is a well-rated operator on redBus as they have gathered many trusted passengers over the years. Aerobus review on redBus will help you get an idea of the services offered by them.


Advantages of Viewing Bus Ratings on redBus

redBus is one of the largest online bus ticketing platforms in the world. It provides only authentic reviews & ratings on its platform. All the reviews on redBus are posted by genuine passengers who have traveled with them previously.

redBus also lets you sort buses according to ratings (top to lowest) at the time of booking to choose top-rated bus services. You can visit the 'Ratings and Reviews' segment on redBus to know more about Aerobus's reviews.


How to leave a rating for Aerobus on redBus?

redBus lets you rate your bus journey only after you have completed your trip. It ensures that all the reviews on redBus are genuine. You will receive an email or a push notification containing the feedback link. Here, you can rate your bus journey. You can rate your trip out of five stars and can also leave a review if you have any compliments or complaints. Your feedback will help future passengers in choosing better bus services. It will help if you read Aerobus reviews before booking a bus ticket on one of their buses.


Types of Buses Offered by Aerobus

Aerobus offers a Single-Deck 44-seater bus for most of its routes. They focus on the passengers' safety, so all their buses are equipped with modern safety systems, and the buses are built as per the APAD guidelines. Their buses are spacious (ample legroom) and have recline-able seats. Aerobus buses are also equipped with CCTV to increase passenger safety.


What is Best about Aerobus?

Daily commuters and tourists praise Aerobus's punctuality and frequency of buses. They have many good reviews on redBus, highlighting a large number of satisfied users. They also have well-trained drivers who ensure a safe travel experience and know the bus routes. Their buses have ergonomic seats, which provide a comfortable travel experience for long routes too.

It is also safe to travel in Aerobus buses in the present Covid-19 scenario as their buses fall under the Safety+ category on redBus. The Safety+ buses follow many safety measures against Covid-19 like deep cleaned buses, thermal scanning facility, hand sanitizers on-board, staff members with a mask, etc.

How do I submit a review on Aerobus?

redBus follows the motto of always finding ways to improve every customers' travel experience with Aerobus. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Aerobus.


A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Aerobus. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.

Aerobus Bus Routes & Timings

RouteFirst BusLast Bus
Changlun to Genting highlands12:3013:00BOOK NOW
KLIA to Klang00:4523:15BOOK NOW
Subang Jaya to KLIA06:0018:00BOOK NOW
Puchong to Changlun22:2522:25BOOK NOW
Changlun to Tanjung malim11:0020:30BOOK NOW

FAQs

Q: How can I leave a review of the company Aerobus?
A: In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Aerobus and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
Q: I have bought my ticket in redBus in Aerobus and I have already made my trip, how can I publish my review?
A: The process is very simple. After making your trip, you'll receive an email to leave a review of the company Aerobus. Just refresh your inbox, open the mail and fill it up.
Q: What services does the company Aerobus offer in their buses?
A: Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Aerobus.
Q: How much is the weight of luggage I am allowed to carry in Aerobus?
A: To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
Q: How can I buy my bus tickets of the company Aerobus in redBus?
A: The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
Q: I forgot to buy my return ticket, can i buy it later?
A: Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Q: Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
A: It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
Q: How many hours in advance should I be in the agency or terminal to change my e-ticket?
A: It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
Q: In case of a problem, how do I contact the customer service department of redBus, Malaysia?
A: If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Malaysia by dialing +60330992524 or by sending an email to support@redbus.my

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