Transnasional is a leading bus operator that connects major routes across Malaysia and Singapore. The bus operator is known for its quality travel services. The high number of positive Transnasional bus reviews are proof of this.
The significance of ratings and reviews
Ratings and reviews form an important part of the decision-making process when booking a bus service. There are plenty of travel operators providing services for the same route. Many might have similar amenities and prices that fit your budget. In such situations, deciding on one bus operator can be difficult. Ratings and reviews make this process easy by letting users know the customer satisfaction rate of the different bus services. Customers also have the option to give their feedback on the services used. For instance, if you travelled on a Transnasional bus, you can share your experiences by writing a review of Transnasional on redBus.
Advantages of viewing bus ratings on redBus
There are many different advantages of viewing bus ratings on redBus. First of all, it helps users understand what kind of services they can expect from a bus operator. When customers leave their reviews on a bus service, they share their experiences and honest opinions about the journey they had with a particular service. It allows others to form a basic idea about how their road trip will go if they book this service.
Ratings and reviews include a lot of things such as the condition of buses, behaviour of staff, punctuality, and additional facilities provided if any during the journey. Reading them helps in seeing an accurate picture of any bus operator.
How to leave a rating for Transnasional on redBus?
Writing a Transnasional express review is very easy on redBus. When you complete a trip with Transnasional, you are sent a feedback form link on your email or SMS. Clicking on this link will take you to the Transnasional bus review page. Here, you can rate your experience by giving stars on the rating meter as per your liking. Customers also have the option to write a detailed review of the bus, which can help other users in knowing the on-ground performance services of Transnasional bus. After submitting your ratings and reviews, you can see them on the redBus app and website live. You can also see other people's ratings and reviews of the same service there.
redBus also gives users the option to sort ratings and reviews from high to low and vice-versa as per their preferences.
Types of buses offered by Transnasional
Transnasional offers a variety of buses to customers depending on their requirements and budgets. One can choose from the major types of Transnasional buses that include:
Business Economy Club: It has business-class amenities and offers a luxury experience to passengers.
Economy Club Class: It offers premium facilities to passengers at economical prices that easily fit their budgets.
Standard: This type of bus is most suitable for short-distance travel in and around Malaysia and Singapore.
The Transnasional bus review is quite positive for all the bus types. Customers can book any of these buses for a comfortable road journey on redBus.
What is best about Transnasional?
Transnasional is an excellent bus service for passengers in every class. Its primary focus is on providing great experiences to travellers during their journey. By travelling with Transnasional, passengers can avail high-end treatment. The best thing about Transnasional's service is that one can get a premium class travel experience at any budget.
How do I submit a review on Transnasional?
redBus follows the motto of always finding ways to improve every customers' travel experience with Transnasional. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Transnasional.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Transnasional. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
7 bus optionsFirst Bus : 09:30 AMLast Bus : 10:30 PMBOOK NOW
How can I leave a review of the company Transnasional?
In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Transnasional and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
I have bought my ticket in redBus in Transnasional and I have already made my trip, how can I publish my review?
The process is very simple. After making your trip, you'll receive an email to leave a review of the company Transnasional. Just refresh your inbox, open the mail and fill it up.
What services does the company Transnasional offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Transnasional.
How much is the weight of luggage I am allowed to carry in Transnasional?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company Transnasional in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Malaysia?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Malaysia by dialing +60330992524 or by sending an email to firstname.lastname@example.org
Can I leave an anonymous Transnasional bus review?
You can mask your review with a nickname if you don’t want your full name to be displayed. We would recommend using a nickname or your first name to add value to your Transnasional bus review. This way, future travelers know that someone who has traveled with Transnasional has left the review and can use it to guide their judgement.
What information do I need to add in a Transnasional bus review?
When you’re leaving a Transnasional bus Malaysia review, you can choose to make it as detailed or precise as you want. Some topics you might want to write about include bus cleanliness, staff attitude, driver safety, routes chosen, amenities, bus conditions, and any other good or bad experience you may have had. The more honest your review, the better– it will be read by future travelers so your experience can guide their decision so they enjoy their journey.
Do I need to write a Transnasional bus review to get an issue addressed?
If you would like to lodge a complaint or get an issue addressed, then it is recommended that you get in touch with either redBus or the bus operator directly. redBus will help you with issues relating to refunds, booking errors, and cancellations while the bus operator can help you with any other category. If you would like to talk about your complaint redressal experience, you are welcome to do so through the reviews you leave.