Transnasional Bus Reviews

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Transnasional Bus Reviews

Transnasional Bus Reviews

The objective of providing these reviews is to help you, as a traveller, make the best possible choice for your upcoming journey. At redBus, we prioritise safety and transparency, and these reviews are an integral part of both those promises.

Being a traveller, you’ll find many advantages in reading reviews before booking bus tickets. For starters, you’ll have a whole host of information ready to be read so that your research and decision-making process becomes shorter and more efficient. You’ll also learn exactly how the bus operator fared in important categories including safety, ticket booking, refunds, cancellations, safety, cleanliness, staff friendliness and route choices.

The reviews and ratings displayed on redBus are honest and straight from travellers who have made verified bookings with Transnasional before. With the help fo these ratings, you’ll be able to make the best choice for your journey – we’re sure you’ll enjoy the experience of booking with redBus even more.

How to Leave a Transnasional Bus Review

If you want to leave a Transnational Bus Malaysia review, you can do so through the email that is sent to your inbox after your journey with Transnasional. You will be able to fill in details of your journey, provide feedback and give star ratings across categories. To uphold transparency and honesty, this email is sent only to travellers who have booked Transnasional tickets on redBus and have finished their trip.

If you haven’t received the email but would like to leave a review, we recommend getting in touch with redBus Customer Care so they can send you a fresh feedback form.

How to Filter Bus Operators According to Reviews

To access bus operators with the highest ratings, you can use the “filters” option that appears on the side of the page on the redBus website or redBus app. The list refreshes to show bus operators with the selected rating or higher. If no operators show up, it is likely that none of them received that rating along that route, so you might want to adjust your rating filters.

Advantages of Using the redBus App

If you’re looking for a Transnasional bus review before booking your ticket, you’ll find the redBus app very handy. The app collates all the information you need, including ratings and reviews, into the palm of your hand. You can use the app to book buses on the go as well as leave your own Transnasional bus review when you’ve completed your journey.

The procedure to pull up bus reviews is the same as on the website– simply use the filters, select the preferred rating scale and find your list being refreshed with operators who have that rating or higher. When you’re in a hurry to book a bus, this is the best way to find honest reviews instead of undertaking multiple review searches across the internet.

Types of Transnasional Buses

Transnasional connects popular destinations across Malaysia and Singapore including Johor Bahru, Baling, Kallang Bahru, Golden Mile Complex, Mersing and Alor Setar. Here are some bus types you can choose from when booking your ticket:

  • Economy Club Class: This bus type offers affordable prices with unmatched comfort.
  • Business Economy Club: In this bus type, you’ll experience business class-level amenities at economical prices.
  • Standard: This bus type is ideal for covering short distances within Malaysia.

Visit the redBus website or download the user-friendly app to know more about booking the most affordable seats on Transnasional buses in Malaysia with redBus.

How do I submit a review on Transnasional?

redBus follows the motto of always finding ways to improve every customers' travel experience with Transnasional. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Transnasional.

A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Transnasional. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.

Transnasional Bus Routes & Timings

RouteFirst BusLast Bus
Malacca to Ipoh08:0022:00BOOK NOW
Kuala terengganu to Puchong09:0023:00BOOK NOW
Kuantan to Singapore09:0022:30BOOK NOW
Putra jaya to Teluk intan07:4021:30BOOK NOW
Kangar to Malacca08:3022:00BOOK NOW


Q: How can I leave a review of the company Transnasional?
A: In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Transnasional and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
Q: I have bought my ticket in redBus in Transnasional and I have already made my trip, how can I publish my review?
A: The process is very simple. After making your trip, you'll receive an email to leave a review of the company Transnasional. Just refresh your inbox, open the mail and fill it up.
Q: What services does the company Transnasional offer in their buses?
A: Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Transnasional.
Q: How much is the weight of luggage I am allowed to carry in Transnasional?
A: To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
Q: How can I buy my bus tickets of the company Transnasional in redBus?
A: The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
Q: I forgot to buy my return ticket, can i buy it later?
A: Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Q: Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
A: It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
Q: How many hours in advance should I be in the agency or terminal to change my e-ticket?
A: It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
Q: In case of a problem, how do I contact the customer service department of redBus, Malaysia?
A: If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Malaysia by dialing +60330992524 or by sending an email to
Q: Can I leave an anonymous Transnasional bus review?
A: You can mask your review with a nickname if you don’t want your full name to be displayed. We would recommend using a nickname or your first name to add value to your Transnasional bus review. This way, future travelers know that someone who has traveled with Transnasional has left the review and can use it to guide their judgement.
Q: What information do I need to add in a Transnasional bus review?
A: When you’re leaving a Transnasional bus Malaysia review, you can choose to make it as detailed or precise as you want. Some topics you might want to write about include bus cleanliness, staff attitude, driver safety, routes chosen, amenities, bus conditions, and any other good or bad experience you may have had. The more honest your review, the better– it will be read by future travelers so your experience can guide their decision so they enjoy their journey.
Q: Do I need to write a Transnasional bus review to get an issue addressed?
A: If you would like to lodge a complaint or get an issue addressed, then it is recommended that you get in touch with either redBus or the bus operator directly. redBus will help you with issues relating to refunds, booking errors, and cancellations while the bus operator can help you with any other category. If you would like to talk about your complaint redressal experience, you are welcome to do so through the reviews you leave.



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