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Booking Bus Tickets Online with redBus

Buses have always been an excellent option to take when traveling from one place to another in Malaysia. In the good old days, every bus ticket that was sold was either through a travel agent or at a bus ticket counter. But, thanks to the internet, booking a bus has become a lot simpler. Buses in Malaysia are one of the best ways of transportation across various cities with good passenger carrying capacity. Booking a bus ticket online has solved the countless problems that customer's used to face with travel agents and at ticket counters. Travelers are spoiled with a plethora of options when it comes to choosing a comfortable, punctual, and affordable bus for their journey. What makes redBus an even more viable choice is the fact that the process of booking bus tickets online has been simplified to help save time. People do not have to wait in long queues while wondering if they will even get a seat on a bus. redBus has simplified this process in such a way that people can effortlessly search, select, and book their bus tickets from the comfort of their home. redBus also offers the facility to book bus tickets online to neighboring countries like Singapore and Thailand.


The redBus, Malaysia, app and website have been designed to provide information that could be important to a particular traveler when they’re looking to book a bus ticket online. People can follow these simple steps to book a bus ticket online on the redBus app or website:


  • Travelers can search for their departure and arrival points under the “From” and “To” tabs, enter the date of their journey, and click the “Search” button
  • A consolidated list of bus operators who provide their buses on that route would be displayed on the screen
  • The traveler or user can use the filter option that’s available on the left of the screen
  • Another way of filtering the displayed options is by clicking any of the tabs available next to the “Sort By” option
  • Click any of the options such as “Departure,” “Duration,” “Arrival,” “Ratings,” and “Fare” to arrange the operators in ascending or descending order of that particular option


The ratings of the top 12 bus operators in Malaysia have been given below:



*Disclaimer: Ratings mentioned here have been generated for 3 months. Please visit the redBus website to stay updated on current ratings, fares, timings, and much more.


Once the customer complete's the payment process, a confirmation message will be sent to the registered email ID and mobile number of the customer. Customers can book their bus tickets online in a couple of minutes without any hassle. redBus has devoted a lot of time and resources to develop a powerful and secure payment platform that ensures that a customer's data is protected. Booking a bus ticket online has become safer and more convenient with redBus!


Payments can be made with ease on the redBus platform as a customer can choose from a plethora of payment options such as Credit and Debit Cards, FPX (Malaysia Online Bank Transfer), and the Boost app to complete their payment. redBus ensures that every customer’s payment details and data are kept safe and secure.


There are several categories of buses offered that people can choose to travel in such as Express Buses, Shuttle Buses, Coach Buses, and many more. The amenities provided on most of these buses could include:

  • LED TV for entertainment purposes
  • Snacks
  • Blankets and pillows
  • Live Tracking
  • Wi-Fi
  • AC
  • Charging points


Using the filter options, people can quickly scan and select the bus that can cater to every one of their requirements. redBus offers the best deals and discounts on a wide range of routes as customer satisfaction is the bus portal’s top priority.


Some of the popular terminals in Malaysia that act as pick-up and drop-off points for several routes across Malaysia are: 

  • Terminal Bersepadu Selatan
  • Sungai Nibong
  • Ipoh Amanjaya
  • Melaka Sentral
  • JB Larkin Bus Terminal
  • Berjaya Times Square
  • Pudu Sentral Puduraya
  • Kuantan Sentral


These terminals are located in areas that are both popular and populated as they are meant to ensure that people visiting the country can move around freely. Take a look at the following infographic showcasing the most popular terminals and their locations in Malaysia:



With over 180 million trips booked on the redBus app and website, redBus offers an online bus ticket booking experience like no other. Commanding the bus ticket industry in 6 countries (India, Singapore, Malaysia, Indonesia, Peru, and Colombia), customers have found redBus to be their one-stop online bus ticket booking solution.


Book your bus tickets online today from the comfort of your home by using the redBus app or website and avail exclusive offers and discounts!

FAQs:

Q-1). How or where can I book a bus ticket online in Malaysia?
A: Bus tickets can be booked quickly and easily by using the redBus app or website. All you need to do is download the redBus app or log in to www.redbus.my to book your bus ticket today. Making an online bus ticket booking is simple and the app and website is user-friendly as well.
Q-2). How do I cancel my bus ticket online?
A: Customers can call +60-330992524 for any cancellation request. Once the request is made, the customer service department will process the request and contact the client as soon as possible. Do check out the “Contact Us” page to stay updated.
Q-3). Is booking a bus ticket through the redBus app or website easier when compared to booking a ticket at the ticket counter?
A: There are various discounts and offers available through the redBus app or website that may not be available at the ticket counter. However, passengers can save a lot of time when they book a bus ticket on the redBus app or website instead of waiting in line to book a bus ticket at the counter.
Q-4). How do I reschedule a bus ticket booked via redBus?
A: Follow these steps to reschedule your online bus ticket: 1) Visit the redbus.my Reschedule page. 2) Enter the ticket number and email address you used to make the reservation and press the “Search” button. 3) Confirm your ticket number and bus ticket and select the new date of your scheduled trip. 4) Select the bus you want to take and confirm the rescheduled ticket by paying the difference.
Q-5). What are the insurance covers offered by booking a bus online ticket through redBus?
A: When completing the payment procedure, customers have the option of paying a small fee to have their trip insured. Some of the benefits of doing so are as follows: 1) Medical expenses up to RM 2,000 will be covered in case the bus that the insured passenger is traveling in meets with an accident. 2) Though electronics and personal jewelry is not covered under this policy, customers are eligible for a RM 500 payout in case the customer’s luggage is lost during the journey. 3) Customers are eligible for a RM 25,000 payout in case they suffer total or partial disability in case the bus meets with an accident. 4) The family of a customer will be eligible for a RM 25,000 payout in the case of accidental death while traveling on the bus.
Q-6). How do I book a bus ticket online to Singapore from Malaysia?
A: The online bus ticket booking process is relatively simple and easy to follow. The steps listed below offer an insight into the simple nature of booking a bus ticket online on the redBus website: 1) Visit www.redbus.my or download the redBus app. 2) On the homepage, enter the source and destination locations under the “From” and “To” tabs respectively. 3) Enter the date of your journey under the “Onward Date” tab and hit “Search”. 4) You will now have a list of bus operators who are operating on your preferred route on that date of your proposed journey. 5) You can use the filter option to arrange the operators depending on your preference, requirements, and needs. 6) Complete the payment procedure to confirm your seat on the bus that you have selected.
Q-7). Do I need to book a separate seat for my child?
A: Children who are below the age of 2 do not require a bus ticket. However, it is advisable to purchase a separate seat for your child for safety purposes. There are a few operators who offer tickets at subsidized rates if your child is below a specific age. You can visit the redBus website or download the app to know more.
Q-8). Do I need to create an account to book a bus ticket through redBus?
A: No, you do not have to create an account to book a bus ticket with redBus. It is advisable that you do create an account before booking a bus ticket online. Users are provided with exclusive discounts and offers after creating a new account with redBus.
Q-9). What are the advantages of booking a bus ticket online?
A: There are a large number of advantages to booking bus tickets online and a few are listed below: 1) A customer can book a ticket online at any time of the day. This becomes a major advantage when people have to make last-minute bookings online. 2) Customers can view every option that’s available on a given route. This can help them make an informed decision as the information available on the redBus app and website has been researched and is accurate. 3) Obtaining a bus online ticket is easy and passengers are met with good customer service that’s provided by redBus and their customer service team. 4) There are plenty of exclusive discounts and cashback offers that are made available when you book your bus ticket online through the redBus app or website. Agents and ticket vending machines do not provide these discounts. 5) If you book a bus ticket with an agent, you will have a seat assigned to you. But, if you book a ticket on the redBus platform, you will have a large number of discounts and offers that would be made available to you. 6) Insurance is available at a nominal rate.
Q-10). How do I pay for a ticket through the redBus platform?
A: There are several ways you can book bus tickets through the redBus platform such as Credit Card, Debit Card, FPX (Malaysia Online Banking Transfer), and Boost Application.
Q-11). Are there any offers and cashback options available on online bus ticket booking with redBus?
A: There are different discounts and cashback offered by our partners and us from time to time. Please refer to the redBus website or mobile app to know more about the latest offers, discounts, cashback, and eligibility criteria.
Q-12). We booked our online bus tickets but did not get a confirmation yet. What to do now?
A: To know about the status of your online bus ticket booking you can reach us via email by writing to us at support@redbus.my or you can also call the customer support team at +60330992524. Our customer service representative will help you with the status of your tickets.
Q-13). Do I need to carry a printed copy of my online bus ticket?
A: You need not carry a printed copy of your online ticket on the bus if you have the M-Ticket. M-Ticket is the hazzle free way to travel and to go paperless. Just look for the M-Ticket icon before selecting the coach company. Most of our operators either provide M-Ticket or E-Ticket.
Q-14). What are the amenities provided on a bus booked through redBus?
A: The amenities provided will depend on the operator chosen. You can see the amenities available along with the type of bus on our website or mobile app if you simply search for ‘ticket bus online’. The typical amenities provided are a water bottle, blankets, pillows, live tracking and charging point for mobile. Other amenities may include video movies, SOS calling, reading light and snacks.
Q-15). How do I know if a particular operator is good before I book my bus tickets online?
A: After you enter your origin point and destination along with your travel dates, you will be guided to the available busses page. Here, under each operator, there are reviews written for the operator along with star rating too. Refer to this section for feedback on the operator.
Q-16). Can I book a round trip bus ticket for my bus journey and how?
A: Yes, you can book round trip tickets for your journey. On our home page, after you enter the ‘To’ and ‘From’ details, simply enter the starting date and the return date for the option to book a round trip. You will be given several available options. Book the trip that is most convenient for you.
Q-17). There are several boarding points for buses in my city. How do I book from the boarding point convenient to me?
A: While entering the starting city and destination city, several boarding options will be visible from the drop-down list. Simply choose the point from which you would like to board and alight. You can also confirm with the bus operator about the time of boarding and the point.

OUR PROMISE

RESCHEDULE TICKETS
What if you are not able to travel as per the plan? Be wise, look for reschedule icon before selecting coach company? Be wise, look for refundable icon before selecting coach company.
M-TICKET
Mobile-Ticket SMS is enough for travelling. Go paperless and travel smart. Look for M-Ticket icon before selecting coach company.
SECURE PAYMENTS
redBus has the highest security standards and keeps your information and purchases completely safe and secure.
CHOICE
80+ Coach companies and 800+ Routes across Malaysia & Singapore.

TOP BUS BOOKING ROUTES

Select Source:
RouteFare(Starting)
Kuala Lumpur to Singapore45 MYRBook Now
Kuala Lumpur to Skudai34.1 MYRBook Now
Kuala Lumpur to Kemaman28 MYRBook Now
Kuala Lumpur to Machang34 MYRBook Now
Kuala Lumpur to Mersing32.8 MYRBook Now

M TICKET VS E TICKET VS COUNTER TICKET

An mticket is an SMS that is sent to your mobile after booking a bus ticket.
This is an electronic ticket issued and sent to your email after confirmation of your online booking.
Counter Ticket is the hard copy of your bus ticket required while boarding the bus.

ONLINE BUS TICKET BOOKING VS OFFLINE BUS TICKET BOOKING

Hassle-free bus booking from anywhere & anytime
Wide choice of bus seats, bus types & operators.
Great offers and cashbacks on booking tickets
Unique benefit for women seat selection
24/7 Friendly Customer Care assistance
Hassle of reaching bus counter & waiting in long queues
Not much choice suiting your preference
No discounts
No unique benefit for women
No Friendly assistance

redBus offers impeccables travels services connecting Malaysian cities together, top routes are:

A few of the many bus operators that boosts up the redBus inventory are:

Some of the well-known cities where redBus is constantly catering its bus services are: