FAQs
How can I book a Cepat Express bus ticket?
You can visit the Cepat Express ticket counter located at the bus terminal nearest to you. An even simpler booking solution has been provided by redBus, Malaysia. The user-friendly website offers a simpler way to book your bus tickets online.
How much does a bus ticket on a Cepat Express bus cost?
Ticket fares will vary depending on the pick-up and drop off points. You can visit redbus.my to help you stay updated on bus fares, availability, and much more. The payment platform on the redBus website ensures that every transaction made on the site is protected.
Do I need to print my bus ticket to board the bus?
There are two main scenarios that you might fall into when you have to board a bus. Now, if your boarding point is at any terminal in Malaysia, passengers will have to take a print out of the bus ticket that has been sent to the email in a PDF format. The second scenario is when your boarding point is a bus stop and not a terminal. In this case, you will receive an M-ticket that you will have to produce before boarding your bus. If the operator does not provide an M-Ticket, you will have to take a printout of the ticket (PDF) that has been sent to the registered email ID that you have used to book the bus ticket on the redBus website. Some operators might levy a charge if these conditions are not followed.
Should I book my bus ticket at the counter or on the redBus platform?
That depends on what works best for you. You could book a ticket at the counter but you might be too late to book a comfortable window seat or risk being too late to book any seat at all. A lot of people are recognizing the benefits of booking a bus ticket on an online platform like redBus. It’s easy, convenient, and leaves you having all your questions answered by just browsing the website. The website provides live updates on a number of different avenues such as bus timings, fares, available seats, pick-up and drop-off points, discounts and offers, and much more.
What are the routes provided by Cepat express?
Cepat Express is known as one of Malaysia’s top bus operators. It offers luxury bus rides to different locations in and around Malaysia, with some of the top routes covered. These routes include Alor Setar to Terminal 1 Seremban, Jitra to Temerloh, Putra Jaya to Kangar and more.
Where is the main office of Cepat Express?
The main office of Cepat Express is located in Kuala Lumpur, Malaysia. They offer buses to Terminal Bas Ekspres, Penang, Terminal 1 Seremban, Kuantan, Alor Setar, Jitra and so on. You can check out the destinations on the redBus site or app and book tickets that suit your travel plans.
What are the amenities available on the buses?
Cepat Express has the best safety and comfort features in the business. They have well-maintained buses with cordial staff who help passengers enjoy their journey. These buses come with a myriad of features which include spacious seats, WiFi, charging ports and more.
What are the types of buses available?
Cepat Express has four different types of buses depending on the type of transport preferred by the customer. You can choose between Economy, SVIP, Seater, and Double-decker buses as well. All of them come with the best-in-class amenities and operate between various locations in Malaysia.
What are the timings of Cepat Express buses?
Cepat Express has buses that travel across the country at different timings. You can book your tickets on the redBus app or website and take a look at the various buses that are offered. Make sure you confirm your dates well in advance so that there isn’t any last-minute confusion.
How early should I reach the boarding point?
It is recommended that you reach the boarding point at least 30 minutes in advance.
What is the frequency of Cepat Express buses in Malaysia?
Cepat Express operates a large fleet of buses across Malaysia and has buses at regular intervals throughout the day. Do visit the website for more details on routes and timings.
Are Cepat Express buses comfortable to travel in?
Cepat Express operates a well-maintained fleet of air-conditioned buses with plush interiors and cushioned recliner seats. There is ample legroom for added comfort. Each seat has a USB charger and a reading light.
Are the buses of Cepat Express on time?
Cepat Express buses are known for their punctuality and professionalism. Be assured that you will reach your destination on time. In case there are any delays, you will receive information from the service providers directly.
What are the safety measures taken by Cepat Express buses amidst Covid-19?
Cepat Express is known for providing a secure service to its customers. They strictly follow all the rules laid down by the Malaysian government regarding Covid-19. The buses are sanitised, and the drivers are highly trained and professional. The staff is also monitored, and it is made sure that they are free of any kind of infection. A person showing Covid-19 related symptoms cannot board the bus.
What things should be carried/not carried in a Cepat Express bus?
If you have any terminal as your boarding point in Malaysia, make sure you have printed your e-ticket. If you booked your ticket via redBus and your boarding point is any bus stop in Malaysia, the Cepat Express online ticket will work just fine. Foreigners need to have their ID and passport with them. You cannot bring things banned in Malaysia in the bus like Firearms, Explosives, Pornographic Content, Duplicate Currency, etc.
How can I get cheap bus tickets for Cepat Express?
redBus offers a ‘bus pass’ facility for Cepat Express on selected routes. If your bus route is one of these and you travel on this route quite often, you can grab an amazing discount on your bus trip by opting in for the bus pass.
What is redBus bus pass?
By using redBus bus pass, one can save upto 25% on commuting. The bus pass is applicable on buses from selected routes and operators. To avail the pass, one can choose the route, bus operator, select number of trips and pay the one time discounted fare. This pass can be easily redeemed on the date of journey.
How much time would it take me to travel from Alor Setar to Kuala Lumpur by Cepat Express?
It may take you around 6 hours to 7 hours to reach Kuala Lumpur from Alor Setar by Cepat Express bus.