Planning a visit to Genting Skyworlds Theme Park? While the park itself is packed with thrilling rides and exciting attractions, it is the seamless, convenient services that make your visit even more enjoyable. From lockers and strollers to charging stations, Genting SkyWorlds has everything you need to ensure a smooth and comfortable experience.
Store Your Belongings with Locker Facility
Don’t want to carry your bags or belongings around while you enjoy the ride? No problem! Store your personal items at an affordable rate while you have fun at Genting SkyWorlds. Find these electronic lockers before the entrance at Studio Plaza, Rio, Andromeda Base and SkyAvenue Gateway. You can choose how many hours you need the locker for, up to the park’s closing time. Per your preference, you can pay online and keep the items.
Here is the price list for the electronic lockers:
| Locker size | First 4 hours | Last operating hours |
| Small | RM 22 | RM 27 |
| Extra Large | RM 54 | RM 65 |
Below are the guidelines for depositing/retrieving your belongings from the electronic lockers.
To deposit your belongings in the locker:
- Head to the locker control panel
- Press [NEW LOCKER]
- Select the locker of your choice
- Enter your phone number
- Set your PIN & re-enter your PIN
To retrieve your belongings from the locker:
- Head to the locker control panel
- Press [OPEN LOCKER]
- Enter your phone number
- Enter your PIN
- Retrieve your belongings & close the door.
The process is quick and simple, allowing you to store your belongings safely while you focus on enjoying your visit.
Stroller and Wheelchair on Rent for Assistance
For families with young children and visitors who need mobility assistance, Genting SkyWorlds offers single- and double-strollers and wheelchairs for rent.
- Please note that each of these items has its own weight limit.
- Visit the theme park information counter to rent these items.
- Visitors can rent the single- and double-strollers with or without a rain cover.
- Rent these items without time restrictions.
The rate for the rental items is as stated below:
| Items | Weight limit | Rate | Rate with rain cover |
| Single Stroller | <27 KG | RM 35 | RM 45 |
| Double Stroller | <45 KG | RM 50 | RM 65 |
| Wheelchair | <159 KG | RM 30 | Not Available |
Whether you need a single- or double-stroller or a wheelchair for mobility, our rentals ensure you can enjoy every moment of your visit in comfort.
Charging Stations to Stay Connected
There are charging stations available in each zone of the theme park. Each charging station is equipped with these 3 charging cables: micro-USB, LIGHTNING, and USB-C. Visitors must pay RM 5.40 per hour for charging.
Charging station terms and conditions:
| Service Includes | Phone charging (minimum 2 hours per transaction). |
| Charging Model | The service is charged by the hour. |
| Extensions | The rental period can be extended multiple times until the user indicates they are finished. |
These charging stations ensure you stay connected and ready to capture memories throughout your visit.
Other Helpful Amenities at the Theme Park
Besides lockers, strollers and charging stations, Genting Skyworld offers a variety of other helpful amenities.
Automated External Defibrillators (AED)
In case of an emergency, AEDs are available throughout the park for use only by trained medical professionals.
Guest Services
Visit the Guest Service centre for park information, lost & found, services and assistance, including ticket upgrades, pass inquiries and more. Find them at Studio Plaza and SkyAvenue Gateway.
First Aid Services
In case of an emergency, first-aid kits are available throughout the park for use only by trained medical professionals. The first-aid room is located at Studio Plaza and SkyAvenue Gateway.
Baby Changing Room
Located next to the washrooms at multiple locations around the park with a diaper-changing facility.
Cashless Payment
Genting SkyWorlds is a cashless theme park. They accept GeM Cash, Genting Points, credit/debit cards, and QR Pay for all purchases throughout the park.
Top 3 Tips for a Smooth Experience
Take a brochure
For better direction inside the theme park, pick up a brochure at the information counter, as shown below. The brochure includes the theme park map and the locations of all facilities.
Use the Virtual Queue (VQ)
To maximise your experience at the Genting Skyworld Theme Park, we suggest you download the Genting Skyworlds app on your smartphone. It enables you to use the Virtual Queue (VQ) to skip the physical queue, see real-time attraction wait times for rides, navigate easily by using the virtual theme park map, and much more.
Read the sign at the entrance
Please read the sign at the entrance to each ride to see if you are compatible with it. There is also information about the thrill level, restrictions, and high requirements.
Conclusion
A visit to Genting Skyworlds Theme Park offers much more than just thrilling rides, from hassle-free rental services such as lockers, strollers, and wheelchairs to the high-tech GeM cashless payment system. Do not forget the essential tools at your disposal, such as the Genting SkyWorlds app, which helps you navigate the park with ease and skip long queues via the Virtual Queue system. Additional services include charging stations, first-aid teams, and the Lost and Found Kiosk, so you can rest assured your visit will be as smooth as possible.
With the tips and services, your time at Genting Skyworlds will be unforgettable. Prepare for an adventure that combines fun, relaxation and everything in between.