E-Ticket for buses and how to use them at a terminal in Malaysia
E-tickets have become a common tool that is used by passengers to verify their bus booking either at a terminal or with a bus operator. The sight of frustrated travelers digging through their bags for their tickets has become a rare sight in today’s world. An e-ticket or electronic ticket is a digital representation of the paper version of a ticket. The same applies to a bus ticket. Bus operators and aggregators have begun to do their part in helping the environment by reducing the amount of paper that’s used to print bus tickets. A survey has determined that in India alone, the bus industry has saved over 3 billion dollars after introducing the e-ticketing procedure.
An e-ticket provides security and makes life easy for both the traveler and the bus operator. Utilizing an e-ticketing facility would certainly help provide a certain sense of flexibility, security, convenience, and would help reduce the money spent on printing a physical ticket. redBus has been the driving force behind taking the paperless route by introducing the “M-Ticket” system in India and this model has been implemented in other countries as well.
Previously, operators used to levy a fee on passengers who have lost their bus tickets. But, with the e-ticket facility, it is nearly impossible to lose a bus ticket. The e-ticket for a seat is stored in a database that can be accessed by either the passenger or the operator. The e-ticket can be stored or downloaded onto a customer’s handheld or computer device and can be produced or shown to the concerned authorities whenever asked to do so.
Advantages of E-ticketing
There are numerous advantages to using the eticketing system over the conventional system of printing and presenting your tickets before boarding a bus. Some of these are listed below:
- Never Misplaced: It can be a difficult task for either a customer or operator to lose an e-ticket as details pertaining to the bus journey or any information about the customer is stored on a secure database. Passengers can even download and have their e-ticket printed when required.
- Easy to Access: Customers can easily download the e-ticket that has been sent to their email or they can view booking details on the redBus app or website.
- Reduces Costs: The process that goes into printing a bus ticket can be quite expensive. E-tickets eliminate the need to spend anything on this process. Agencies or operators do not need to invest in ticket printers and inventory control.
- Helps the Environment: Apart from eliminating the need to cut down acres of trees to make the paper required to print a ticket, e-tickets also ensures that there is no trash left behind. There are times when a bus ticket is not disposed of properly and becomes trash.
Another important point that should be noted is that bus operators or aggregators can easily communicate or track down passengers with e-tickets. Any information regarding changes in the bus schedule or itinerary can be easily passed on to every passenger here.